SCREWED AGAIN

First I signed up for TMobile because of the coverage in my area.  Went into the store to make sure nothing got messed up.  Big mistake. First I was told I was signed up for the 3rd line free promotion...turns out she signed me up for the wrong plan that didn't qualify.  By the time you notice on your bill that "might take a month or two", it's too late to change plans. Fast forward a few months, went to get a new phone ….in store, again.   Manager told me phone would be absolutely free.  Guaranteed it, personally.  Called today because I was still getting charged almost $35 per month for my phone.  Was told there were no promotions at the time for a free phone.  Period. Sure.  Go back to the same store that lied to me twice.  As soon as these phones are paid off, I'm switching.  To anyone else.