Forum Discussion
Billing Issues - Overcharge No Resolution
There has been an error on my bill for two consecutive months for charges that should not be there. We are talking $500-$600. I call every few weeks, go through the same story, spend 1.5-2 hours on t...
I have a plan that is called just "phone calls and unlimited text" no internet service at all for $20 a month. I don´t understand how can Tmobile overcarged me $583 and they´re arguing I used 38 mGb of inetrnet. How could I do it if don´t have internet acces?? They don´t want to solve the problem and they say I have to pay or they will disconect my service. Is somebody out there that can give me an idea on how to fix this without having to pay the full amount??
