Forum Discussion
BOGO buyer beware
On Oct 16, 2017 my wife and I went to a T-Mobile store to sign up for phone service. We also purchased 2 new Samsung phones because they had the bogo deal. I asked the salesperson two different t...
Oh no, @magenta3796992 -- that's a huge disappointment, both in terms of our expected ability to offer you the next steps necessary to complete a promotion, and in terms of the sum of money involved. We'd hate to see your family leave -- I know that this experience is awful, but I certainly hope there's another resolution option here. Were you working with our Care team -- how did you learn that the rebate submission needed to be entered on the Promociones site?
- Marissa
