Forum Discussion
dblatnercp
Hace 3 añosNetwork Novice
Calling a US number when they are overseas results in charge
My son called someone at their US number when they were traveling overseas. I just got a notification that T-mobile charged us $3/minute for the call… $65 for a 23 minute call between two US phone nu...
dblatnercp
Hace 3 añosNetwork Novice
@drnewcomb I have confirmed in the usage records that the call was specifically to a US cell phone, area code 253… however, it shows up as a call to Israel because the person with the cell phone was traveling there at the time:
I agree that this seems very wrong. T-mobile support said that they would reverse the charge this one time, but that in the future, we should use Skype or FaceTime or some other app to call people overseas. But again: How are we supposed to know if someone we're calling is out of the country?!
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