Forum Discussion
Calling a US number when they are overseas results in charge
My son called someone at their US number when they were traveling overseas. I just got a notification that T-mobile charged us $3/minute for the call… $65 for a 23 minute call between two US phone numbers.
Everything I have seen here on this forum and elsewhere says this should not happen. But the customer support person I spoke with says it has always been this way.
Is this true? Should I be charged for a call I make to a US number, if that person happens to be overseas?
matthilein wrote:
@Becs g Thanks for your response. However, even though I doubt what you say is correct, this is not the issue here.This is not about roaming abroad or calling a foreign number. I -- and the previous poster -- were not calling a foreign number. I was calling a US number from my US number while being in the US. I.e. I should not be charged any fees for calling a foreign number, because I simply did not.
if you are outside of usa, any call to anywhere cost money. period.
this is absolutely typical of ANY carrier anywhere.
beggerking wrote:
matthilein wrote:
@Becs g Thanks for your response. However, even though I doubt what you say is correct, this is not the issue here.This is not about roaming abroad or calling a foreign number. I -- and the previous poster -- were not calling a foreign number. I was calling a US number from my US number while being in the US. I.e. I should not be charged any fees for calling a foreign number, because I simply did not.
if you are outside of usa, any call to anywhere cost money. period.
this is absolutely typical of ANY carrier anywhere.
Well, this thread is about making a phone call from my US number to another US number while located adentro the United States. So, it is NOT "typical of any carrier". On the contrary, it simply does not make sense to charge the caller for a call when the destinatario is outside the US. How is the caller supposed to know? Any such roaming charges are to be carried by the recipient.
matthilein wrote:
@Becs g Thanks for your response. However, even though I doubt what you say is correct, this is not the issue here.This is not about roaming abroad or calling a foreign number. I -- and the previous poster -- were not calling a foreign number. I was calling a US number from my US number while being in the US. I.e. I should not be charged any fees for calling a foreign number, because I simply did not.
out of curiosity..what state were you in? i have heard of some running into this while being in a state that borders for example Canada..unintentional international roaming if you somehow connect to one of their towers. possibility?
