Forum Discussion
Calls from 866-612-2490
Hola,
Keep getting calls from 866-612-2490 and it says it is from Tmobile customer support to check on the feedback.
Is this a spam or a genuine tmobile call?
Has anyone else these received calls?
Gracias
This is a specialized customer service department number that checks for quality control stuff so if you just started with t-mobile they call to check on your service to see if you are having any issues, and if they can do anything for you. I changed rate plans but have been a 20 yr customer and they called to see if there was anything they could do for me. They are awesome! This department is super helpful!!
- Cmarie95Network Novice
866-679-9742 this number called me as unknown but i got the number when it left a message. Im trying to figure out if this is scam
- MichelleTMNetwork Novice
So people need to understand that scammers can spoof phone numbers. This is legitimate T-Mobile number. I'm on the phone with them now cause I've had multiple issues with T-Mobile service.
She never asked for a pin or password.
So just be careful with who you are talking to.
- TurlinaNetwork Novice
Called Tmobile 611. This is a legit number. I was skeptical as well being that I've never received a call from this number either.
- MeowCatNetwork Novice
My Robocall account says this number is a scam from India… T-Mobile Relent. They are not well-intentioned and they are, according to my research, not T-Mobile.
- megandaez51Newbie Caller
You can try doing reverse phone lookup at https://www.foralldirectory.com/ to find out details about the number.
- huntzss01Roaming Rookie
you can check the details here https://searchusphone.com/
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