Forum Discussion
Can you cancel phone line and phone but keep home internet
I'm going through a little problem which is making me cut off some things. Is it possible to keep home internet and stop T-Mobile phone line, I subscribed to T-Mobile home internet before agreeing to the phone plan. Any help will be appreciated.
Hey there @mrestrella19 You are able to have an internet only account, so if you need to cancel the line and pay off the phone you can totally do that. Depending on your situation, you could also change the phone number or move the line off of your account into someone else's name.
To get that done you will need to call customer support or send us a direct message on Facebook or Twitter. Hope this helps.
HeavenM wrote:
Hey there @mrestrella19 You are able to have an internet only account, so if you need to cancel the line and pay off the phone you can totally do that. Depending on your situation, you could also change the phone number or move the line off of your account into someone else's name.
To get that done you will need to call customer support or send us a direct message on Facebook or Twitter. Hope this helps.
Thank you for your help. When you stated pay off the phone what does that exactly mean, all of the phone price.
mrestrella19 wrote:
HeavenM wrote:
Hey there @mrestrella19 You are able to have an internet only account, so if you need to cancel the line and pay off the phone you can totally do that. Depending on your situation, you could also change the phone number or move the line off of your account into someone else's name.
To get that done you will need to call customer support or send us a direct message on Facebook or Twitter. Hope this helps.
Thank you for your help. When you stated pay off the phone what does that exactly mean, all of the phone price.
If you financed your phone on your T-Mobile account, then you would need to pay off the remaining balance of the phone before you could unlock it to use with another carrier.
