Forum Discussion
Can't change line nicknames...
As the primary account holder, I have tried multiple times to change one of the lines on my account. I've contacted T-Mobile to request that they do it on their end. The name changes on their end...
Thanks for confirming folks! I apologize that you are still having issues 😥 A service ticket is going to be the best way to go about getting this addressed by the web team. @rmart78if you have not already done so, please Contáctanos so that we can get a service ticket open for you as well.
Add me to the list of those affected! Same thing here. Attempting to update the name under Profile results in the last name showing as the first name and the last name being null.
The Digits fix did work but only for the first name. T-Mobile really needs to fix this...
