Forum Discussion
Can't Forward Text Messages - Used To Work
My girlfriend and I share a Magenta 55 + Max account on T-Mobile.
I am the primary account holder. Each month when I get the notification text from T-MOBILE that the money is going to be withdrawn from my bank account I forward the text message that I receive from T-Mobile to her. She then sends half the funds from her bank account to mine.
Today we found out that we can't forward text messages to each other anymore, when I tried to forward her the message I received from T-Mobile. The message acts like it is going through from our Samsung Android phones, but the other party never receives it
We can however send a fresh text message to each other or reply to a text from each other.
I tried to forward the sane message to my Verizon line from my T-Mobile line and once again, it acts like it is going through, but it is never received on the other end.
Obviously the numbers are not accidentally blocked because a fresh text or reply to a text works. Forwarding just stopped working.
Rebooted phones and still no success.
Could something have happened to our account?
gramps28 wrote:
Have you tried clearing data or cache?
It could be a Samsung thing. Like I said. This S22 Ultra bought directly from Samsung is a real POS. It's most likely the last Samsung I'll ever buy. Abysmal battery life and poor sound quality. Check out the Samsung Community forums...
I can try clearing cache, but some text messages will forward, others won't. I have not figured out a rhyme or reason just yet.
I would think that between my Samsung Galaxy S22 Ultra, my Note 20 Ultra 5G and my girlfriend's S21, we'd all have a cache issue.
It could be that Samsung broke the forwarding with an update.
A few months ago Samsung broke texting with an update, but it only happened to certain contacts not all.
The husband and wife that let my dog out during the day when I'm at work are Verizon customers, as I am with my other line. I could receive texts from the husband but not the wife a d I couldn't text each other until I rebooted my phone. Then they all came through at once. This repeated over a d over until Samsung put out an update patch.
They got rid of Samsung and both bought Pixels this time around.
I can switch the SIM to my old LG phone, but I won't have the current text messages to try...
Have you tried clearing data or cache?
I did Google messages on my Pixel and the forwarded fine so it must be a setting in Samsung somewhere.
gramps28 wrote:
Have you tried a different sms app?
Yes, I tried the Google Messages SMS app.
I thought perhaps messages were not being converted to multimedia messages, but I couldn't find settings for that.
My girlfriend tried to forward a text message to me as well and it acted like it went, stating "message was forwarded, open group chat?", But I never received it.
Have you tried a different sms app?
syaoran wrote:
Take a screenshot of.it and try sending that.
Screenshot did not go.
I made no changes to this phone whatsoever.
I am going to have to find the time to swap the SIM card into the LG phone.
I am uncertain as to what could be going on right now.
The last time I forwarded a text message it worked. Now it died not.
Take a screenshot of.it and try sending that.
gramps28 wrote:
I think it's a Samsung issue. I just forwarded a text from my Pixel 6 to my prepaid Pixel 4XL and it went through.
It could be a Samsung thing as their quality is no longer top-of-the-line like it used to be…
I sat here and tried different things:. I tried to send a screenshot via SMS which did not go, I tried forwarding a text that a friend sent me which did go and of course the billing text that T-Mobile sent me will not go.
I guess to rule out device vs T-MOBILE network thing... I have on old T-Mobile branded LG-V20. Of course it doesn't have all the newer frequency bands such as band 71, but I could take the SIM card out of the Samsung phone and put it on the LG. Then try and forward a text and see if it goes.
I know a few months ago an update to the Samsung S22 Ultra and S21 made text messaging hit or miss. So possibly it is a Samsung issue again.
I think it's a Samsung issue. I just forwarded a text from my Pixel 6 to my prepaid Pixel 4XL and it went through.
