Forum Discussion
Can't receive text messages from most sources, including T-Mobile verification
Wondering if anyone else is newly having this issue. I found this thread that started two years ago but still had replies within the last four months and there doesn't appear to be a solution. https...
We are having the same issue -- intermittent issue with receiving calls and text messages (but not sending). It appears to be an issue (at least for us) related to Carrier Hub Magenta software. While T-Mobile tech support has been able to replicate the problem, they have had zero luck resolving it. Countless reboots, two factory resets, manual tower reassignment -- we can fix it by manually deleting contacts and then importing them again, but as soon as the phone connects to a new tower, it goes back to the same intermittent issue. Oddly, it does not seem to have any structure to which texts are dropped and from whom.
