Forum Discussion
Can't receive text messages from most sources, including T-Mobile verification
Wondering if anyone else is newly having this issue. I found this thread that started two years ago but still had replies within the last four months and there doesn't appear to be a solution. https...
SOLVED: Verification codes come through as what's called "short code". This is an add on feature that must be manually added/turned on by each customer by calling customer service to turn this feature on for their line. Most cell phone providers already have this feature turned on but in an effort to reduce spam being sent to your phone number, T-Mobile has it turned off automatically. So the customer must call in and specifically ask for "short code" to be turned on.
