Forum Discussion
can't send specific text message
I'm trying to text the following link and while my phone indicates the message was sent, the receiver never gets it. If I use AT&T the message sends fine. https://www.canadiancovidcarealliance.o...
Wow! Texting is such an important form of communication nowadays so it can be extremely frustrating when messages are not going through. T-Mobile does not censor content and we want you to feel free to share information with others. There have been times when links from different websites are flagged as spam incorrectly. We absolutely want to address that and remove those reputable sites from any spam lists. The best way to make that happen is to reach out to us by calling in, messaging through the app or website, or sending us a message of Facebook or Twitter. With the information you provide, our customer support teams can file reports to our engineering teams to get everything straightened out.
I would check your SMS app settings first and see if there is a filter that needs reset. Then check for the same thing in your phone settings.
Also are you a prepaid or post paid customer? If prepaid it may be a webguard issue. I've read other posts about this interfering with sending links.
Early on in the pandemic google maps changed my home destination to a Covid information business in my area. I had to dig around in the google settings to get that fixed by turning off the Covid alerts so you may want to check those also if you have an Android.
