Forum Discussion
Change Auto Pay Date
How do I get the auto pay date changed??? I've called twice and they've claimed they changed the billing date…..but auto pay still comes out before my check arrives. Why is this so hard to do?...
You can but it can only be changed once. You need to contact Customer Care at 611 from your T-Mobile line or reach out to T-Mobile through DM on Facebook or Twitter. make sure you pick a date that gives yourself a couple of days extra, just in case you need it. Autopay usually triggers 2 days before the payment date.
You can but it can only be changed once. You need to contact Customer Care at 611 from your T-Mobile line or reach out to T-Mobile through DM on Facebook or Twitter. make sure you pick a date that gives yourself a couple of days extra, just in case you need it. Autopay usually triggers 2 days before the payment date.
