Forum Discussion
Collection Agency
I was trying to sort out issues regarding my account urgently. I just called in and was told my account was with a collection agency due to an upaid bill which I never knew about otherwise I wo...
Hmm, typically the only time we won't provide the information on the collections agency is if it hasn't been assigned to one yet.
Did the representative say that may have been the case?
Sorry for any confusion, but it's something we'll be able to figure out!
-Lauren
