Forum Discussion
Aema
Hace 3 añosNetwork Novice
Costco Problems Activating New Line Grandfathered Plan
Just spent 5 hours at Costco Wireless Advocates kiosk trying to purchase 2 iPhone 14 under the BOGO promo and activate 2 new lines to my Familytime Basic plan (yes it's almost 20 years old). First I ...
tidbits
Hace 3 añosSpectrum Specialist
Aema wrote:Nope I've added a line before. It depends upon your plan though how many lines. I've done it through Costco about 2 years ago without problem.
You may have capped out on eligible lines on your plan since you are grandfathered to an older plan. Also from what I remember you can't cancel a line within 6 months of any add a line BOGO and not cancel a line during the credit period or else you'll lose the bogo.
Exactly what grandfathered plan are you on?
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