Forum Discussion
Defective NEW phone and store that won't give me new one
I bought a NEW Galaxy S10 on 6/21/19 from T-Mobile, Northport, NY and it was defective. Brought it back on 7/3/19 and the T-mobile rep EDDIE M. tried to change some settings. I was well within ...
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I'm dealing with the exact same issue with a new Galaxy S10+....defective and was sent a "replacement", which is refurbished. It doesn't work either, so I'm now calling from my laptop because I have a phone that won't make or receive calls and all they offer is yet, another "replacement". I too will be seeking legal counsel as this is unacceptable. I'm expected to continue paying for brand new phone, but accept a used, non-working device??? Nope!
Worst company ever!!!!!!! This is ridiculous!
