Forum Discussion
Defective NEW phone and store that won't give me new one
I bought a NEW Galaxy S10 on 6/21/19 from T-Mobile, Northport, NY and it was defective. Brought it back on 7/3/19 and the T-mobile rep EDDIE M. tried to change some settings. I was well within ...
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I am having the same issue with T-Mobile but it's with my watch. They hooked someone else's number to my watch giving them access to all my personal information. Charges were made to my account during this time that I did not make. They "fixed" the phone number then my watch would not work properly so they sent me a refurbished watch which should have been traded out by T-Mobile not through warranty which they DID NOT TELL ME and it came in blue which I don't want. FURTHERMORE THEY HANG UP ON ME KEEP TRANSFERRING ME FROM DEPARTMENT TO DEPARTMENT DO NOT NOTE MY ACCOUNT AND EVEN HAD SOMEONE POSE AS A MANAGER AND LIE ABOUT THEIR POSITION!!! DO NOT USE T-MOBILE THEY LIE AND STEAL FROM YOU GO TO LITERALLY ANY OTHER COMPANY!!!
