Forum Discussion

Furrball's avatar
Furrball
Newbie Caller
Hace 3 años

did i submit my switch to keep claim correctly?

I just got T-mobile. I came from spectrum mobile. I joined with the switch and keep promo. I was with spectrum for 90 days, have a iPhone 13, took screenshots of my last 3 bills and my current devic...
  • tmo_mike_c's avatar
    Hace 3 años

    I’d say as long as you followed the steps listed on our dedicated switch page for Spectrum customers, you should be fine. We do have escalation steps our Care team can follow if any hiccups happen, but I think you're alright. Thanks for making the switch over! 🤗