Forum Discussion
cannot submit promotion
I bought an ipad, got service from T-mobile, but when I try to go to the promotion page I always get “oops, something went wrong”.
I go to https://promotions.t-mobile.com/ and enter my phone number. THen I am asked to log in, which I do. THis takes me to the oops page. I log in fine in the normal way, but then when I go to the promotions page it acts like I'm not logged in and fails. This is both in safari and chrome on the mac and safari on the ipad.
Same. T-mobile isn't my carrier and apparently the only way to get a separate data plan for ipad is a prepaid account which doesn't "qualify" for this carrier deal… Fun fact: it does not mention that anywhere in the terms for the deal. Great work promoting, T-mobile!
hajuahnn wrote:
Same. T-mobile isn't my carrier and apparently the only way to get a separate data plan for ipad is a prepaid account which doesn't "qualify" for this carrier deal… Fun fact: it does not mention that anywhere in the terms for the deal. Great work promoting, T-mobile!
This kind of bull makes Apple look bad.
When they launched their phone they went out of their way to avoid getting dragged into the carrier crapfest. I guess they have forgotten why.
I’m having the same issue. Please post solution.
Try FireFox or Edge.
Spent over an hour on T-Mobile yesterday and was passed to five (!) agents. Two of them tried logging in themselves and had the same problem.
Nobody could actually give me the promotion.
Same. T-mobile isn't my carrier and apparently the only way to get a separate data plan for ipad is a prepaid account which doesn't "qualify" for this carrier deal… Fun fact: it does not mention that anywhere in the terms for the deal. Great work promoting, T-mobile!
Is there something wrong with the promotions.t-mobile.com site? I try to log in and get an error messge "Oops, something went wrong". I'm supposed to log into the site so I can get my $200 virtual rebate per line. I have 5 lines so that's $1000 to me. Can anyone help?
Gracias,
Laura
Every body seems to have the same issue it looks like they wanted to be difficult to get a reimbursement but why would you do that promo if you guys not comfortable with comply with it ? .
they can give you store , account or any credit over the phone but the promo takes weeks and also the website does not work
