Forum Discussion
Mensajes de texto duplicados
I have been receiving duplicate text messages since yesterday. I have tried all troubleshooting.
Gracias.
Yes it is still going on. I talked to support and they said it would be fixed by Sunday. I get the duplicate texts from all numbers.
Gracias,
- Anónimo
This is a common problem. Sometimes I get up to 5 copies of a single text. I think the issue is that there may be some trouble with the system that acknowledges that the message was received by the phone, in which case it gets sent again and again until the acknowledgement is received. It may be related to WiFi Calling, I'm not sure. I just delete the duplicates and move on.
- tmo_mike_cModerador
I know duplicate messages can get a bit annoying @magenta1569455 . This has been a thorn in my side at one point. I'm curious, is this still going on for you? If so, is this happening with a specific number or just a certain area? Keep us posted so we can help sort this out. ¡Gracias!
- magenta1569455Roaming Rookie
Yes it is still going on. I talked to support and they said it would be fixed by Sunday. I get the duplicate texts from all numbers.
Gracias,
- tmo_mike_cModerador
Aw, that's no good. Sounds like tech may have filed a trouble ticket for this issue. Did they mention anything else to you?
- tmo_amandaBandwidth Buff
Happy Friday!
I just wanted to swing by to see if everything is back to normal now. I know it's not quite Sunday but feel free to update us in a few days so we can make sure everything gets squared away.
- machairaNetwork Novice
As of yesterday at 11:45 a.m. I’m still getting duplicate messages. 😥
- magenta1569455Roaming Rookie
I am still getting duplicate texts.
- tmo_marissaConnection Curator
Hey, all -- just checking in here to see if your messages are still showing up in multiples, or if everything's back to normal now that the projected fix date has passed. How is everything going?
- Marissa
- tmo_chrisSpectrum Specialist
Anyone still having issues with duplicate texts?
- jcluccaNetwork Novice
I've been plagued by this for months. I didn't want to start a new thread, but it's very annoying. Any idea what is up with the network that is causing this?
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