Forum Discussion
Expiration date bug for Legacy Pay As You Go?
vkwong, same here, F451, etc. Their site has been so often inaccessible for long periods in the years of my legacy account that their deliberate sabotage, as opposed to amazing ineptness, does seem a reasonable guess even though I generally suppose the latter. I never got the claimed call back or correction for the web site in 72 hours from their Customer "Support" last week. However, the employee did tell me that, from the cell phone, I can get the expiration date using #225# via its keypad. That did work and it showed the correct Feb 2022 expiration date for that phone, as shown via my PC at their site when it was last working in Feb. A pain in general and much less helpful for the phone on my account that my brother has, but it is something.
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