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Melrae27's avatar
Melrae27
Newbie Caller
Hace 2 años

f451 error

After multiple attempts creating tmobile id and tickets opened- I thought I successfully created an id however then i got f451 error message! The customer service rep has no clue and seems this issue has been going on for years!

  • This is not about pop up blockers. I have tried multiple operating systems and browsers. I am a web developer by trade (40+years in software development)  and this is a classic backend system error, probably database, that they have not coded for. I have a customer service rep that checks back with me regularly, so far, and he has told that he has been told that it is a known issue and that he has been told not to turn in any more tickets for the error. Which is funny because I saw a post where they said that the problem has been fixed because they are not getting any more tickets.I will post here if I get any positive information on the F451 issue.

  • Thanks- they told me my tmobile id was not created on their end- apparently i can just complain on community forum but i do not actually have an id created.

  • LM1202's avatar
    LM1202
    Newbie Caller

    I’d found a workaround to this problem, which seemed to work just fine for about 2 or 3 months; but when I tried logging into my account a couple of days ago, I discovered that it was no longer working -- yikes!

    I use the Brave browser -- and without getting into everything I tried in an attempt to resolve the dreaded Error F451, I'll just cut right to the chase. I finally reached a practical solution this very morning.

    I found that with Brave’s 'Block fingerprinting' setting disabled, I am now able to exitosamente reach the T-Mobile login page. Moreover, I found that this will work even if trackers, ads, and cookies are not blocked within the browser. Here are the steps for Brave browser:

    From the 'Customize & control Brave' menu [the so-called hamburger menu in the upper right corner]:

       select 'Configuración' ➤ 'Shields'

       At the 'Block fingerprinting' setting near the bottom of the Shields page, click on the ▼ arrow and select 'Desactivado'  (the default setting is 'Estándar')

    Once this is accomplished, you should be able to reach the T-Mobile login page. After logging off the site, I chose to reset Block fingerprinting back to its default.

    I presume there’s a similar setting for other browsers; so hopefully this will finally provide a solution for all who have been experiencing this ridiculous error (which from what I’ve been able to find out -- ultimately fue caused by T-Mobile) ..