Forum Discussion
FamilyWhere Is ruining my life!!
so im a 34 year old woman who has a spouse that constantly uses the FamilyWhere app to track my location. That alone is extremely annoying. But what's worse is that it's oftern not accurate and tells him I'm at places that I am not. I'm not a child that needs to be tracked. does anyone know of an outside app that can completely block my gps signa? Turning off my location services on my iPhone doesn't work. Please I'm so sick of fighting over the results it gives him. I called tomobile to ask them for help all the rep said was that he could disable my short codes, which would block the app. But since my spouse is the account holder all he had to do was call T-Mobile and reverse what I did. This is hell!!! Please someone any help is appreciated.
¡Hola!
First off, I'm so sorry about your situation, I can't imagine how frustrating that is. 😥 Unfortunately, FamilyWhere doesn't only use GPS, it uses a few different ways to track you, so GPS alone won't block your location. If the account holder insists on keeping the application on your device, having your location on will actually provide a more accurate reading if part of the problem is the results. This site here will give some insight - https://tfw.support.safely.com/hc/en-us/articles/204119066-My-locations-are-inaccurate-
That will yield more accurate results, however the only real way to stop the location tracking is to be the primary account holder and have it removed. 😥
I wish there was more we could do to assist.
-Lauren
- HerreraDNetwork Novice
This is absolutely the worst app. First of all everytime I want to use it I have to log in the username and password each time, which takes time, which is annoying. Second the location is NEVER accurate or even close to where the phone is, and I mean NEVER. I got the app to track my teenager who was gone all night and the location it would give us each time literally said 3567 yards from the address it gave. Now that's a huge distance so basically it gave us a 3 mile radius. Like, were we supposed to go knocking door to door to find him? The app was basically useless. Other than telling you the city that the phone is in that's about as close to finding the location of the phone as you'll get. I have Snapchat and Snapchat gives you an exact location down to the exact house you are in so not sure why Snapchat would have better technology than Tmobile, in that area. Unless and more than likely Tmobile has the app solely to make money at $10 per month. Snapchat is free and gives you the exact location but T-Mobile who is a phone and Internet carrier can't give you the exact location, hmmm sounds fishy.
- S_upNewbie Caller
chuck1966 wrote:
I use Family Where for my kids. Is there a way to have the system not let them know their location is being tracked?
Was wondering the same thing, any answers yet?
- red31Network Novice
just put your phone in airport mode then turn on wifi,, familywhere cant track if its in airport mode
- Mzcozy7972Newbie Caller
magenta7959905 wrote:
Hate to break it to you but, FamilyWhere is not ruining your life. Blocking your GPS is treating the symptom not the disease.
Wow….she asked for T-mobile community answers about an APP not NEGATIVE opinions and cheap therapy. Geez...
- chuck1966Newbie Caller
I use Family Where for my kids. Is there a way to have the system not let them know their location is being tracked?
- tmo_mike_cModerador
Yikes! The FamilyWhere services is designed to help the account holder find a phone's location on their account. Are you the account holder, or another person on your account? If you're not the account holder, you'd need to speak with them about turning the service off you don't feel like you need it.
- smdixon32Network Novice
I'm getting tracked, harrassed, stalked as well from this service. You should be able to disable it for safety. Its a great service for children but unstable men and women with the control atm make it very dangerous and you will not have another customer when I do get my new phone.
- barcodeableConnection Cadet
I agree.
If there were no services and devices similar to FamilyWhere... then the post would say “Vehicles are ruining my life” due to her husband following her in a ‘vehicle’.
- magenta7959905Newbie Caller
Hate to break it to you but, FamilyWhere is not ruining your life. Blocking your GPS is treating the symptom not the disease.
- sammiecaeNewbie Caller
I feel your pain, I too have a psycho husband who tracks my every move. Google play store has an app called Fake GPS location. In addition to that, under settings, go to connections, then location, and select Locating Method and change it to: device only. Directly below that is the Improve Accuracy option, make sure to open this and switch both options off.
Your second option and my personal favorite is to simply pop out your SIM card. If You happen to need the use of your phone while you have the SIM card out, you can connect to WiFi wherever you are or (I purchased a hotspot for my car that my husband does not know I have) and log on to T-mobile Digits Website. There you will regain total use of your messaging, calling, and voicemail features... all without being tracked by dear old hubby.
-Digits does require you to allow and grant location permissions but with the Fake GPS app in use, the location can be set by you to anywhere in the US. I use the Golden Gate Bridge as my default just to confuse him ¯\_(ツ)_/¯ Payback for trying to track me in the first place...
Hope this helps
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