Forum Discussion
FamilyWhere
My familywhere won’t track on e of our phones, it shows up on our family members list, but whenever we try to locate it on the phone we get “*****’s phone isn’t responding, the phone might be off or ...
There are a lot of reasons the device might not be possible to locate. Sometimes apps that aren't used on devices for a long period if time are disabled. The app might not have all of the permissions it needs to locate the device remotely. The device is in Airplane Mode when you requested the devuces location, are a few of quite a lot of possabilities. Have you tried re-registering that device with the FamilyAnywhere system again?
