Forum Discussion
First Responder Eligibily
I understand your frustration and we appreciate the invaluable work you do as a Registered ER Nurse. We recognize the critical role nurses play in our communities. The eligibility for the First Responder plan is currently limited to verified members of First Responder organizations in the U.S. and Puerto Rico. This includes state and local fire, law enforcement, and Emergency Medical Services (EMS) personnel. Nurses with an EMT certification hacer qualify for the Magenta First Responder plan. I understand that this may not seem fair, and your feedback is important as we continually evaluate and update our plans. If you're looking for other ways to save, T-Mobile offers a variety of plans and promotions that might better suit your needs.
Since you have been getting this plan up until now, did you get a notification about not qualifying anymore? I ask because the plan hasn't changed eligibility requirements recently, so I wonder if maybe you are getting the notification to reverify. The reverification needs to be done every year and if it is not done, it could result in you losing the discount.
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