Forum Discussion
Forced to dial extra digits on domestic call
This has happened more than once to my daughter and myself when calling my wife's phone. I researched the symptom and it is supposed to affect international callers. I only call domestic numbers...
Extra digits, like 1 and the area code or like 01? If the area code is different than yours for the number you are calling, then 1 is usually needed regardless of whether it is a long distance call or not. Just about everywhere now requires the area code and number to be dialed, even if the number is within the same area code. Some devices have a setting requiring numbers to be dialed in 10+ digits. If you are not in the area your number is based in, then usually 1 plus the area code is needed as well.
I had that problem and it was caused an app I used to block spam calls like RoboKiller It puts some sort of conditional call blocker into your phone number. To clear it, you need to dial ##004# on your phone and make the call. It will reset all your call forwarding and conditional call settings. It might sound weird but tmobile has a lot of self service codes that uses ##xxx# to set and reset settings. You can look those up.
