Forum Discussion
Fraudulent activity by a TMobile employee switching my SIM # to a new device to steal funds
- Hace 5 años
Gosh, that's a nightmare of a situation especially considering you may not be able to get those funds back from coinbase. I know that with every day passing you need more answers. Unfortunately, this is a situation that only our fraud team can handle. I hate to repeat the same info you've been given multiple times, but we have to allow the fraud department to research what exactly happened which will determine the outcome.
Hola K-T,
Sorry it happened to you too. I tracked the IP down and mine was from Toronto Canada. I'm sure they used a VPN to reroute and hide their IP though. The case is still open with my bank. They temporarily credited my account the $2500 I lost but have not made a final determination yet. As for the money I lost from coinbase, coinbase told me I was out of luck, that they did not get hacked so the money would not be insured. I hope you didn't lose too much from coinbase.
I spoke to some FBI cybercrime office and the guy told me straight forward that nobody would do anything unless I lost thousands of dollars.
Luckily I kept most of my crypot assets elswhere and only lost a few hundreds from coinbase. T-Mobile eventually covered that lost for me.
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