Forum Discussion
Fraudulent activity by a TMobile employee switching my SIM # to a new device to steal funds
- Hace 5 años
Gosh, that's a nightmare of a situation especially considering you may not be able to get those funds back from coinbase. I know that with every day passing you need more answers. Unfortunately, this is a situation that only our fraud team can handle. I hate to repeat the same info you've been given multiple times, but we have to allow the fraud department to research what exactly happened which will determine the outcome.
This same thing happened to me last night except for Tmobile confirmed to me when I went into the store to get my Sim straightened out that the Sim switch was in fact done by a T-Mobile employee. I am filing a police report with my local PD and will be contacting an attorney to try and get my money back from Tmobile due to their negligent employee. This is terrible. I also have a contact to our local news and since it's in LA it's not a small new station. After I get my attorneys involved I am going to contact the local station so that they can make this known to all. I will be searching for a new company soon. T-Mobile offered NOTHING but to lock up my SIM. Pretty sad. They don't care about us, just our $$.
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