Forum Discussion
Fraudulent activity by a TMobile employee switching my SIM # to a new device to steal funds
Hello, Sorry for the long post to follow. Here is what happened to me recently. On Sunday 1/19/2020 around 2:30pm, I noticed that I lost T-Mobile network connection. Everybody around me, in...
Gosh, that's a nightmare of a situation especially considering you may not be able to get those funds back from coinbase. I know that with every day passing you need more answers. Unfortunately, this is a situation that only our fraud team can handle. I hate to repeat the same info you've been given multiple times, but we have to allow the fraud department to research what exactly happened which will determine the outcome.
I have the same fraud with my mobile phone on Oct 3rd. I received the text from T-Mobile that my phone SIM has been assigned to a different phone. This compromised the two factor authentication I have set on emails, Venmo, Robinhood and all financial accounts. Since hacker had control of my phone, they were able to change passwords and start financial transactions and transfers on various accounts. Luckily I saw this on time and was able to reverse and get SIM assigned back to me. This seems to be an insider in TMobile job otherwise how does SIM get transferred without approval though it needs PIN and text to Mobile phone to make any changes. This is terrible. I have written to Federal Communications Commission, for investigation in TMobile practices. This is a broader issue at TMobile.
