Free Apple + TV offer

I had this problem. I was using Google Chrome. I retried it with Microsoft Edge and it worked almost immediately.

Literally impossible if you don't have an apple device. I can get all the way to logging in on my smart tv by entering my apple ID and password, and then I hit a wall at two-factor authentication. No code is sent to my email or phone. what am I doing wrong?

Unable to get this to work via desktop browsers or via mobile browser OR t-mobile app (android).  Also failed from the link in a text from chat support.  ¿Qué DID work finally was to login to the app on mobile and:

scrolling near the bottom of home page to “You’re on XXXXX Plan” section

• swiping through the 3 panel options until “see what else you get as our customer”
• in the resulting benefits page (yes, probably several ways to get here), scrolled to Apple TV offer
  
  Very possible this was a coincidence, but tapping “retry” on desktop and mobile wasn’t working.

• 

  

   

When I log into my t mobile it says apple tv is already active yet when I go to Apple it says to watch apple tv enter a credit card. T mobile needs to fix this 

Maybe its part of the hack job by all of the losers' out there who don't have anything better to do with their menial time.

Just be patient there’s just too many hits out there right now too many people are trying to do it all at once

So with the comments that "there are too many hits our there right now" then their infrastructure and support teams weren't fully ready for the volume of participants enabling the service. This is most definitely not satisfactory service from a company the size of T-Mobile. Can they not spell server capacity management and load balancing??!!!!

Dazzza wrote:

I was just able to redeem, I kept pressing "Retry" every 5-10 minutes (as I'm working from my desk anyway so it was easy for me to do). It finally went through and I have redeemed it. It also stacks. We had 12 months free from an previous deal when we bought a new iPad and this added to it, so our free subscription now expires mid 2023!

How do you even get to the redeem page? I can't even get to that. Gracias

I can't even get to the redeem page. Any help would be appreciated thanks

Just noticing that the offer had “disappeared” from my shared Add-Ons page and I’ve been mentioned that some people who were trying to get the offer, that they also noticed its gone from their page as well (this is while trying to get to the offer)….Also, noticed on the Web page the offer is now saying “coming soon only at T-mobile”...you would think T-Mobile was not prepared for the massive requests for this offer?...