Forum Discussion

shorawitz's avatar
shorawitz
Newbie Caller
Hace 3 años

Google One - Backup photos just started showing up

The other day after an update, I get a notification on my Samsung Galaxy S20+ that I cannot get rid of: "'T' Back up your photos - Protect your memories with Google One..."  If I select it, I just get a "'T' | 1" logo and nothing happens.  I never signed up for Google One nor have I authorized it thru T-Mobile.  How do I get rid of it.  Nothing I can find online talks about this feature/bug.

  • JJVegas's avatar
    JJVegas
    Network Novice

    From the top of the phone, swipe down. press and hold the screen down over this popup, then goto settings and uncheck the Aura options, and no more issues. 

    … so far 

  • Spektr's avatar
    Spektr
    Network Novice

    Im getting the same thing. I finally contacted them today through the app and I still can't tell if im talking to a person or a bot, truly. The notification i get everyday feels really pushy too, the only options are 1. Pay for one of these, or 2. Be reminded to pay for one of these tomorrow