Forum Discussion
GREAT Customer Service
I'm not necessarily sure how to convey this so the employee is recognized, but I wanted to express my appreciation for Juana Garrett. She is a rep I worked with via FaceBook chat. Long story short,...
We want to compliment Tia at T Mobile. We were switching from both Mint and ATT yesterday and we can't begin to say how professional and patient she was. The process took several hours (not because of T Mobile). Mint proved very difficult to work with. Tia was wonderful and calm. She was extremely knowledgeable of the process. We felt very positive going with T Mobile after being supported by Tia in our change.
Tia stated that she has worked for T Mobile for several years - I believe around 7-8 years. You are lucky to have someone like this representing your company.
