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MMKBeech86's avatar
MMKBeech86
Newbie Caller
3 years ago

Have T-mobile Intenet but no T-moble phone number how do I log in?

I am unable to log into my T-Mobile Internet account because Although I was assigned a phone number as part of the account set up it doesn’t go to any device and when I try to verify my account I get...
Cellispere_1's avatar
Cellispere_1
Network Novice
3 years ago
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I was able to fix this by calling T-Mobile's customer support line. I was told that the only way to resolve the issue when it happens is to make a new account and associate the number with that account, which the rep did for me, I haven't been asked for a phone number since. Call them and they should sort you out. 

  • AstralKat's avatar
    AstralKat
    Network Novice
    5 months ago
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    How were you able to do that if sign up only accepts T-Mobile phone numbers?  Did you use the router's SIM phone number that can receive texts, but not mention it?  

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I am unable to log into my T-Mobile Internet account because Although I was assigned a phone number as part of the account set up it doesn't go to any device and when I try to verify my account I get an error message. Does anyone know how to deal with this problem.

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I am unable to log into my T-Mobile Internet account because Although I was assigned a phone number as part of the account set up it doesn't go to any device and when I try to verify my account I get an error message. Does anyone know how to deal with this problem.

"},"Conversation:conversation:10177":{"__typename":"Conversation","id":"conversation:10177","solved":false,"topic":{"__ref":"ForumTopicMessage:message:10177"},"lastPostingActivityTime":"2024-12-02T10:32:47.657-08:00","lastPostTime":"2024-12-02T10:32:47.657-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:10177":{"__typename":"ModerationData","id":"moderation_data:10177","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10177_1":{"__typename":"Revision","id":"revision:10177_1","lastEditTime":"2022-06-09T16:29:48.000-07:00"},"ForumReplyMessage:message:10180":{"__typename":"ForumReplyMessage","id":"message:10180","conversation":{"__ref":"Conversation:conversation:10177"},"author":{"__ref":"User:user:111136"},"revisionNum":1,"uid":10180,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Have T-mobile Intenet but no T-moble phone number how do I log in?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10180"},"parent":{"__ref":"ForumTopicMessage:message:10177"},"body":"

I was able to fix this by calling T-Mobile's customer support line. I was told that the only way to resolve the issue when it happens is to make a new account and associate the number with that account, which the rep did for me, I haven't been asked for a phone number since. Call them and they should sort you out. 

","body@stringLength":"343","rawBody":"

I was able to fix this by calling T-Mobile's customer support line. I was told that the only way to resolve the issue when it happens is to make a new account and associate the number with that account, which the rep did for me, I haven't been asked for a phone number since. Call them and they should sort you out. 

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How were you able to do that if sign up only accepts T-Mobile phone numbers?  Did you use the router's SIM phone number that can receive texts, but not mention it?  

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