Forum Discussion
Help retrieving call records
Hola,
I'm a former T-Mobile customer. I'm involved in an unfortunate child custody case and need to show call records from my step-son to my wife's deadbeat dad ex-husband. Some weeks those calls originated from my phone.
I can no longer log into "My T-Mobile" - it tells me the phone number I entered is no longer a T-Mobile number (which is correct, my number was ported to another provider).
Is there a way I can gain access to my account or call records while I was a customer?
Gracias
Jim
Oh man, this sound super rough and I really hope that things work out for the best. As for your call records, there may be a way for our Care folks to send you a copy. Are you the primary on the old account? If so, you can Community-2153 and just mention that you need a print out of your call records for your old account and our Care team will do everything they can to assist. Thanks for posting and best of luck with everything.
can I retrieve my pass call record ?
Time of call 08/24/2024 during the hour of 11 pm to 12 midnight. It was a incoming call
I need to send this person an application. She left her call number in my phone. I deleted by mistake.
