Forum Discussion
how do i change the billing address
how do i change the billing address in this website. looks complicated
You could call Customer Care and have them update it for you. If you use WiFi Calling, they can also update your E911 address as well.
Okay, ironically, this seems to only work if the address is entered in all CAPITALS. Then I was able to save it and see it take effect.
reynold1964 wrote:
I want to change my address from ... and need a receipt of my payment in my email with my new address. thank you.
This is a user to user forum with some Tmobile moderation. You're either need to go to your MyTmobile account if you have a post paid plan or call Tmobile or go to a store.
You could call Customer Care and have them update it for you. If you use WiFi Calling, they can also update your E911 address as well.
I noticed that under my profile → billing and payments → billing address there appears to be a means to update my billing address. However, every time I click to save, the address just shows as the original address again. Is it not possible to do this update via the Internet?
I want to change my address
I WANT TO CHANGE ADDRESS
I want to change my address from ... and need a receipt of my payment in my email with my new address. thank you.
@reynold1964 y @adrianaescobar stop posting your personal info..the site here is fully public..so everyone and their mom now know where both of you live..
I have the same issue. It says change was successful, but it never changes. Customer service tried and could not change it either. They entered a ticket for it and suggested to try again next day.
I tried with all caps but it still did not take.
