Forum Discussion

anke's avatar
anke
Network Novice
Hace 3 años

How do I reactivate a suspended line outside of payment cycle?

I need to reactivate my line outside of a 'payment cycle'. I can't wait a week for the line to be reactivated. credit card payment has been made. So funds are available. I'm also happy to delete this line and start a new one if that's the only solution but I can't see that option either. I just need a line in 2 days time.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Customer Care or the T-Force Team would be the best people to help you figure this out.  No one here has access to your account.  I don't know if Customer Care is open today but you can try calling 611 from your T-Mobile device to see or try reaching out to the T-Force Team via Facebook or Twitter.