Forum Discussion

FireMelon's avatar
FireMelon
Network Novice
Hace 3 años

How do I turn off billing text messages like this?

I’m not even the primary account holder.

  • gramps28's avatar
    gramps28
    Router Royalty

    If you have line access granted you can turn most sms messages from your MyTmobile account if it's a post paid account.

  • FireMelon's avatar
    FireMelon
    Network Novice

    How exactly would I change it? If I navigate to Profile > Privacy and Notifications > Notifications, I see a section for Text notifications, but it "says always" on with no option to change it.

     

     

  • gramps28's avatar
    gramps28
    Router Royalty

    The primary account holder probably needs to change it.

  • ljh1958's avatar
    ljh1958
    Network Novice

    I am the primary account holder and I still can't change it.  I see the same thing as FireMelon and want to not receive these messages.  I don't care about them, and they clutter my life.  ¡Gracias!

  • gramps28's avatar
    gramps28
    Router Royalty

    There's some sms from Tmobile that can't be turned off so this maybe one.

  • ljh1958's avatar
    ljh1958
    Network Novice

    Thanks for the info, but that's a bummer.  I don't like being bombarded with text reminders, etc, from businesses and like to choose when and how I am contacted.  The text ding-dong for something I don't care/worry about is really annoying.

  • gramps28's avatar
    gramps28
    Router Royalty

    I just set up a Pixel watch and now my notifications go there and I really don't notice them and nothing on my phone.