Forum Discussion

PhilaTic's avatar
PhilaTic
Newbie Caller
Hace 5 meses

How do you get your "Welcome Reward"?

I signed up yesterday for the  "Essentials Choice 55" offered through AAA. They promise a $50 "virtual Mastercard" for each line. I got a "free" phone, but I have to pay for it I need an i-Phone to replace the piece of junk I had to buy from another carrier. How do I get this "rebate'? I've gone to the website, but I don't see anything there about a promo. I'm supposed to enter a code somewhere? Do I have to wait for my first bill? Whom do I call?

  • Hey there! Great news! I was able to find a AAA promotion for a $50 rebate, so it is not a scam. You do need to submit for the rebate at promotions.t-mobile.com with promo code 240186 within 45 days of activating your new account. A rebate submission is required for each ported line. Rebate processing may take up to 30 days from submission. Once approved, you should receive a text message with your virtual card within seven business days.

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad
    PhilaTic wrote:

    Yes, I finally got through to T-mobile after another trip to the store. The people who sold me the phone seemed to have no idea what I was talking about, and said I needed to contact AAA! It's been almost a month and no word from them. They did give me a tracking number.

    So just to clarify, you have been able to go through the promotions website to get the rebate submitted, right?

  • Yes I just tried it, but when i get to the continue button  ON THE TERMS AND CONDITIONS page, it just locks up.I called the help line and got the same woman i talked to yesterday who was no help at all,  I think this AAA promo was some sort of scam/./.Now I’m stuck paying $75/. month for 2 yrs with no rebate!

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hey there! Great news! I was able to find a AAA promotion for a $50 rebate, so it is not a scam. You do need to submit for the rebate at promotions.t-mobile.com with promo code 240186 within 45 days of activating your new account. A rebate submission is required for each ported line. Rebate processing may take up to 30 days from submission. Once approved, you should receive a text message with your virtual card within seven business days.

  • Yes, I finally got through to T-mobile after another trip to the store. The people who sold me the phone seemed to have no idea what I was talking about, and said I needed to contact AAA! It's been almost a month and no word from them. They did give me a tracking number.

  • Yes….they said it was being processed and gave me a tracking number