Forum Discussion
How to delete verified business call notificaion
My phone has a permanent notification re Verified Business Calls that cannot be removed. How do I remove it?
Why would I want 100's of random business calls offering me a discount on a washing machine or some else just because they have paid T-Mobile an advertising fee. Only mentally challenged people who watch the shopping channels all day long would be interested. 99%+ of the people despise random marketing calls.
Schneryka wrote:
T-Mobile tech support here and T-Mobile user. This is a known issue related to android device. On the actual notification if you expand it to where you can read it fully it gives you an option to go to settings and an option to click GOT IT . if you click the GOT IT button it will clear the notification. After you click it you will be taken to the settings to set it up but the actual notification should clear just acknowledge the notification but clicking got it.
This worked for me on Samsung s23 ultra. It showed up when I up when I upgraded to ver.14.
I pulled down from the top and selected the other option. I restarted the phone and clicked the GOT IT button. It went away. I also tried the user @dbdragon08 youtube fix as well. Problem solved for me.
¡Gracias!
Left swipe the notification.
I installed the secure folder just for you and the notifications came back. You have to Uninstall secured folder in order this to work. And it's not just simple to get to Uninstall this. But you can find instructions somewhere. Most didn't work for me I had to figure it out. I can't remember the exact process except in settings going to privacy and security then look for secured folder. You will find it under the heading of something else but still u can see it select it and find it one more time should be at top then click that then Uninstall. Apparently this notification is attached to this secured folder. But perhaps you can find another secure folder of some sort in the apps store.
Has anyone been able to get rid of the notification when you are using Secure Folder?
I'm worried the only solution is to disable secure folder, or factory reset to clear the verified business call notification antes enabling secure folder.
Here are screenshots showing the problem, how the notification is bugged and incorrect if you happen to use secure folder. The message "Content hidden" is shown when you expand the notification while already signed in to secure folder.
If you don't sign in to secure folder, the expand toggle is suppressed so you can't see the drop down expand contents of the notification unless you log in to secure folder:
Here is the only thing you can see when interacting with the notification, for enriched calling and toggling the verified business call. But nothing stops the notification every time you reboot.
dbdragon08 wrote:
This proves tmobile tech support is useless and haven't any clue what is really going on.
Funny though
This is a known issue that you haven't yet figured out.
I did what worked for me and no more notifications
Your instructions everyone here has already done.
Well the user said this work for her so must have some truth to it and I've walked customers through these steps and it's has worked for them. Now has it worked for everyone no but most yes. Also, just because your aware of an issue doesn't necessarily mean you have a fix for this issue for example global warming or the multiple versions of software updates all phone manufacturers send out. From my experience also I have only seen Samsung users having this issue after updating their phone software. But thank you for your feedback .
This proves tmobile tech support is useless and haven't any clue what is really going on.
Funny though
This is a known issue that you haven't yet figured out.
I did what worked for me and no more notifications
Your instructions everyone here has already done.
Schneryka wrote:
T-Mobile tech support here and T-Mobile user. This is a known issue related to android device. On the actual notification if you expand it to where you can read it fully it gives you an option to go to settings and an option to click GOT IT . if you click the GOT IT button it will clear the notification. After you click it you will be taken to the settings to set it up but the actual notification should clear just acknowledge the notification but clicking got it.
This worked for me on Samsung s23 ultra. It showed up when I up when I upgraded to ver.14.
I pulled down from the top and selected the other option. I restarted the phone and clicked the GOT IT button. It went away. I also tried the user @dbdragon08 youtube fix as well. Problem solved for me.
¡Gracias!
Just to clarify - if you use Secure Folder, it's impossible to remove the notification because the notification is generated from the "secure" version of the new phone app inside the Secure Folder installation. It's notification is bugged and does not expand or display any information.
Even if you try to clear the notification from within Secure Folder, it's not possible because while in Secure Folder, the buggy notification behavior is unchanged. You can't expand the notification to reveal the "Got It" or other option to see settings. Those are revealed in the normal version of this notification, that people get who haven't enabled Secure Folder. But if you've enabled Secure Folder, the notification is inescapable and you see it each time you reboot.
Hi, I tried that also but had no luck with it. I have a Galaxy 22.
PennaGal wrote:
It worked (finally) using your feedback in this order:
Apps/Permission Manager/Phone
Then open the second Phone icon with the green receiver icon
Select Force Stop
Immediately swipe down on the verified business calls notification
You can now clear it
Also, clear the cache ( I did this before and after force stop so I'm not sure which sequence helped)
Are you using Secure Folder - was your notification carrying the little icon indicating that the notification comes from the Secure Folder version of this new/2nd phone app?
