Forum Discussion
How to fix significant delays of messages sent using the email to SMS service?
Sprint customer here. About a month or 2 ago, I started noticing that some messages sent using the email to SMS service can be significantly delayed. I've seen messages delayed up to (and possibly ...
I actually (think I) solved this problem by working around it. I switched from using email-to-text to an AppleScript that tells the messages app on macOS to send the SMS.
My only concern there is that my phone may need to have either a WiFi or data connection in order for the SMS to be sent, which makes it no better than an iMessage, but from what I’ve heard, the ability to send/receive SMS without a data connection is going away with the decommissioning of the 2G network anyway.
Update after calling 611. Got some useful information. In my use case, the SMS is sent through an email gateway. Unfortunately, spammers are using this facility to spam general users, so TMobile has implemented a filter. Here were takeaways.
- Use a short code to send SMS (this is supported; the email gateway is best efforts).
- When spam volume subsides, delays should reduce.
- Signatures, etc in email headers do not help make it past the screening process any faster. The spam screens will still inspect the messages, which can take some time.
