Forum Discussion

magenta00000's avatar
magenta00000
Network Novice
Hace 7 años

Incapsula Error Code 16 - Access Denied T-Mobile.Com

When visiting T-Mobile.com I get the error code below: I am not using a VPN or Proxy on my end. To be clear, I've never had issue until I visited T-Mobile.com from a public hotspot nea...
  • tmo_chris's avatar
    Hace 7 años

    Thanks for clarifying. I know that we do have a process for reporting these types of issues but we would need access to your account to gather the details. Unfortunately, we do not have that ability here on a public user forum but if you have a Facebook or Twitter account, you can message our T-Force team using the links in my signature. They are going to need to do a help desk ticket with our web support teams for this one.