Forum Discussion
Insider discount not applied
Last month I went to my local T-Mobile store and switched over five lines to Magenta Max, porting numbers from my old carrier. I asked if they could offer me an Insider discount, and one of the sales...
I just had the same experience on may 21st 2023. I came into the tmobile store in Richmond TX and I switched 4 lines from verizon to tmobile go5g plus. I was promised the insider deal, then the people helping me said it would need a managers approval but I didn't need to wait. They said they would call or message me then nothing. I came back a few times and they promised they would get it done. So multiple trips to the t-mobile store and time wasted getting scammed..
I checked the status online at insider.t-mobile.com, it said there was no submission associated with my number.
I was really excited to finally make the switch, but this has me pretty pissed off / ruined the experience. In my 50 years on the earth I have never experienced anything like this from what I would consider to be a legitimate business.
