Forum Discussion
Is the TMobile live chat bad for everyone?
Whats the point of having chat in the app if it does not work. In the last week, I've tried multiple times every day. I was able to talk to someone twice. The first time the said they would get back to me but never did. The second time they just disconected in the middle and I was never able to reconnect. Most of the times no one answers.
I've only used it a couple of times but I've never had any issues.
I finally got someone to answer after 30 minutes waiting tonight. I think if you don't type something every 5 minutes then it will drop you. For every few minutes I would just type a question mark.
IIt's the same once you get a person, they may take several minutes to respond but if you don't type something you make it dropped.
