Forum Discussion
is there a way to remove a line from my plan?
I have 2 lines on my current plan and I was wondering if there's a way I can do this myself and if not then what do I need to do to get this taken care of and if it'll cost me anything to have it rem...
elliwigy wrote:gramps28 wrote:They have to verify that it's you.
What does that have to do with this post and the comments? He is saying the app/messaging is garbage because by time you get someone it lpgs you out and by the time you get back in the chat the rep is gone and you have to wait again.
Furthermore, if you call in not only do you have to wait you have to sit there and deal with their retention efforts to try and convince you not to cancel making it difficult to get something simple done.
They have to verify to get a line canceled. I had to do this when I left Verizon. I had to do it when I canceled a line through Tmobile.
