Forum Discussion
Lied to about promotion
On December 4, 2022, I went to my local T-mobile store looking for promotion deals to see if I could get a trade-in upgrade for my wife's phone. After talking to one of the employees about their cur...
No I don't. ™ has multiple web sites. I was interested getting both ™ phone service and internet, with the discount on the internet. I hit the link and the new screen said to call CS. I did, and the rep changed the subject every tine I mentioned the bundle discount. I activated the internet, and said I would receive info via email on the promotions. Nothing came. I called a few days later and again, another overseas CS. He never heard of the bundle promos, and couldn't find it on the web. It's all over the web. Is it still in effect? It may have been a holiday only promo.
I have the impression that ™ operates a CS system of freelancers that get a commission, or larger commission, by not disclosing information on discounts. I'm serious. Every web page is different, and you may be clicking expired information.
