Forum Discussion
Log-in problems
I have been trying to log in, but keep getting the same error message the last couple of days: Looks like we got our wires crossed. Intenta nuevamente más tarde. I tried calling help line but there was a 30+ minute wait. Has anyone else had this problem and resolved it? ¡Gracias!
both. I tried different browsers as well. So i changed my account from tmo one to magenta package and its not working after that. The rep asked to manage the netflix add on again and relogin but it gives the error when i try to login . I have called 3 times today and still see no real resolution. They really dont know why its not working as they see everything is fine and active.
Parece que se nos cruzaron los cables.
Haystack wrote:
Haystack wrote:
Have been having the "wires crossed" error for a few weeks, also! Called Customer Support, who could not figure out what the problem was but assured me it would be resolved in 24 hours. Guess what? It's NOT. Big time aggravating, T-Mobile!!!
Have also tried Firefox, Chrome, Edge, Opera, so it's not my desktop. I don't use the app.
They are his friends ones in the picturesHere now
yes i have the same issue
On the Tmobile app or on a computer?
Which browsers are you using & have you tried wiping your cookies? Also how long ago have you been on the new plan?
tried every browser… its not working!!!!!
Looks like we got our wires crossed.on firefox
I've been seeing same problem. Why hasn't anybody from Tmobile jumped in and tried helping us in this thread.
Lo sentimos. Parece que se nos cruzaron los cables. Intenta nuevamente más tarde.
