Forum Discussion
Log updates
I have tried to check my phone call and text logs since the 23 of January and they still haven't updated. I have contacted Tmobile several times and all they tell me is wait 24-48 hours for an update...
Stronglibra75 wrote:I apparently am having the same issues. All of my stuff seems to be stuck on 26 January with my new current cycle starting in January 27. They are full of crap every time I call there somebody telling me something different and now I've been told that possibly with their new system update that we will not be able to check our usage example phone log text, log until the end of the 30 day cycle, nobody can seem to be honest about the situation. I have been on the phone with them eight different times this week.
I have the same issue and they have been telling me the same lie. I am very disappointed. They have always given me great service and I cannot believe they just cannot be honest about the situation.
What is really going on?
