Forum Discussion
Log updates
I have tried to check my phone call and text logs since the 23 of January and they still haven't updated. I have contacted Tmobile several times and all they tell me is wait 24-48 hours for an update...
Hello, my son is having same issue, his cycle ends on the 27th and up till today, his new logs aren't updated; still shows his last cycle logs. He has called numerous times and all he gets is give me your info, and maybe we can do a refresh, or it shud take 24-48 hrs to show its been a week!?…
Now my logs are up to date and my cycle ends on the 10th of each month, i didnt have that problem. So tmobile should shud do a complete reset to the system instead of giving everyone the run around...sounds like it's happening to people who's cycles end towards end of month? Let me know if anyone gets any help...tmobile should be able to take care of such an easy isssue.
