Forum Discussion
Log updates
I have tried to check my phone call and text logs since the 23 of January and they still haven't updated. I have contacted Tmobile several times and all they tell me is wait 24-48 hours for an update...
I am having the same issue and am also getting the run around. We just switched carries in December. .I am not happy with how unprofessional the response has been with requests to see usage and prior bills. I have now paid 2 bills and am not able to see either and am set up on auto pay for another to be paid in about 13 days. I cannot se this new bill either. It is a joke. Being told it is a "known issue"...well that doesn't help. When will it be resolved? I have a business account this is not acceptable,
