Forum Discussion
Login Problems
I have an this problem on diffferent PC computers, laptops, tablets. I try to log into my account, put in my log-in info, code and it just keeps "looping". Nothing comes on the screen, no error message, nothing, just a pink circle that loops forever. I've tried clearing history, cache, different browser. I am so frustrated. I've put in a ticket on it but never get any answers. Anyone else dealing with this problem? Also why does the app take forever to load? I've never had an app take so long to come up and it glitches constantly. I have a new Samsung and plenty of storage, space, etc. 🙄
For what it's worth, my account loads well, on Chrome OS, and the app works well on my Moto Android device. Much better on both counts than my previous Verizon account. Good luck and I hope you find the solution.
A lot of us are having this problem. Having the same problems you are on Edge and Chrome on my home PC and work PC too. It's pretty frustrating.
EDIT: I would like to add that I just tested it on Safari on an iphone, and it seems to work fine there.
